Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Images not displayed on ebay - on muliple Firefox platforms

  • 4 svar
  • 3 har dette problem
  • 21 visninger
  • Seneste svar af troels

more options

Today with no changes to my system (Macbook Pro) I am getting images for my for-sale items on eBay not displaying. I tried a new profile and it didn't help.

All the images work on Chrome and Safari on my Macbook Pro and here's the kicker - the images also fail on Firefox on my Android phone too and 54.0.1 on my Windows laptop.

Chrome on the phone works as does the eBay mobile app.

Here's a sample link:

https://www.ebay.com.au/itm/292289566132

The fact that its a cross-platform issue is interesting. Is this an eBay/Firefox specific issue?

Today with no changes to my system (Macbook Pro) I am getting images for my for-sale items on eBay not displaying. I tried a new profile and it didn't help. All the images work on Chrome and Safari on my Macbook Pro and here's the kicker - the images also fail on Firefox on my Android phone too and 54.0.1 on my Windows laptop. Chrome on the phone works as does the eBay mobile app. Here's a sample link: https://www.ebay.com.au/itm/292289566132 The fact that its a cross-platform issue is interesting. Is this an eBay/Firefox specific issue?

Ændret af troels den

Valgt løsning

Many reports of this in recent hours. If you click this link to a random eBay product photo:

https://i.ebayimg.com/images/g/ZhgAAOSwOfBZ3X-S/s-l1600.jpg

Do you get this error:

An error occurred during a connection to i.ebayimg.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

If so, that's why the loading of embedded images is silently failing. It seems to be affecting a number of sites that use the Akamai Content Distribution Network. I don't know how soon it will be cleared up.

As a temporary workaround, you can disable OCSP "stapling." With that change, instead of Firefox expecting sites to provide an OCSP certificate -- a verification that its certificate has not been revoked -- Firefox will query the service provider that signed the certificate. This is good for security but not the best arrangement for privacy, because the service provider knows a computer at your IP address is checking out that site. So after you finish using eBay, you can switch the setting back, or you could use a different browser for the time being.

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste ocsp and pause while the list is filtered

(3) Double-click the security.ssl.enable_ocsp_stapling preference to switch the value from true to false

Success?

Læs dette svar i sammenhæng 👍 1

Alle svar (4)

more options

Hello, I am glad you found out how to edit your post and provide proper information.

Someone will be with you.

Ændret af Shadow110 den

more options

Bit confused by your reply. No solution has been offered?

more options

Valgt løsning

Many reports of this in recent hours. If you click this link to a random eBay product photo:

https://i.ebayimg.com/images/g/ZhgAAOSwOfBZ3X-S/s-l1600.jpg

Do you get this error:

An error occurred during a connection to i.ebayimg.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

If so, that's why the loading of embedded images is silently failing. It seems to be affecting a number of sites that use the Akamai Content Distribution Network. I don't know how soon it will be cleared up.

As a temporary workaround, you can disable OCSP "stapling." With that change, instead of Firefox expecting sites to provide an OCSP certificate -- a verification that its certificate has not been revoked -- Firefox will query the service provider that signed the certificate. This is good for security but not the best arrangement for privacy, because the service provider knows a computer at your IP address is checking out that site. So after you finish using eBay, you can switch the setting back, or you could use a different browser for the time being.

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste ocsp and pause while the list is filtered

(3) Double-click the security.ssl.enable_ocsp_stapling preference to switch the value from true to false

Success?

more options

The above worked, thanks