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Thunderbird won't download my emails except for the first one which keeps being downloaded every time I'm trying to receive emails.

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  • Seneste svar af IanGregs

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Yesterday I downloaded both Windows and Mozilla updates. Since then I have been unable to retrieve emails. It tries to download them and I can see how many are there e.g. receiving 1 of 28. However, Thunderbird is only downloading the first message all the time so I am ending up with the same email many times and none of the other emails on the server. Can anyone help please - I'm not very savvy about these things! Many thanks, Ian

Yesterday I downloaded both Windows and Mozilla updates. Since then I have been unable to retrieve emails. It tries to download them and I can see how many are there e.g. receiving 1 of 28. However, Thunderbird is only downloading the first message all the time so I am ending up with the same email many times and none of the other emails on the server. Can anyone help please - I'm not very savvy about these things! Many thanks, Ian

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Go to your email providers webmail site. Log into your account there. Either delete the problem email or move it out of the Inbox. See if that unblocks the other messages.

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Go to your email providers webmail site. Log into your account there. Either delete the problem email or move it out of the Inbox. See if that unblocks the other messages.

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Hello again. Just to let all know I have now resolved this. I went on to the server where the emails are kept and deleted the first email and this seemed to unblock the problem and all emails are now being received. Ian

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Many thanks Airmail - very useful, Ian