Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Error loading transaction page

achau2
achau2
more options

Transactions page in Chile (Transbank - RedCompra). When loading a page to finalize a purchase, redirects me to the payment page (Transbank), but it does not load the page to pay the amount of purchase, but it shows error. In other browsers (chrome) if you load the page with the amount to pay. I test in several page of retail in Chile, but it´s the same behaivor. (www.paris.cl, www.falabella.cl, www.entel.cl, www.winpy.cl)

Expected behavior: Load page with amount to pay.

Transactions page in Chile (Transbank - RedCompra). When loading a page to finalize a purchase, redirects me to the payment page (Transbank), but it does not load the page to pay the amount of purchase, but it shows error. In other browsers (chrome) if you load the page with the amount to pay. I test in several page of retail in Chile, but it´s the same behaivor. (www.paris.cl, www.falabella.cl, www.entel.cl, www.winpy.cl) Expected behavior: Load page with amount to pay.

Alle svar (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola Según lo que comentas sería algo particular de la configuración tu de Firefox, ya que no hemos tenido consultas por problemas similares, puede ser que el Firefox este bloqueando el redireccionamiento de la pagina. Prueba realizar el proceso en dichas paginas realizando los siguientes pasos en el orden que aparecen: 1) Resolver problemas de Firefox usando el Modo seguro https://support.mozilla.org/es/kb/resolver-problemas-de-firefox-usando-el-modo-segur

2) Restablecer Firefox - una forma fácil de solucionar muchos problemas https://support.mozilla.org/es/kb/restablecer-firefox-una-forma-facil-de-solucionar-

Saludos