Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

FF for android won't quit, says clearing private data.

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Paul

nathanielperkins
nathanielperkins
more options

Running latest version on my galaxy s7 rooted and when I choose the quit option it doesn't close the app but keeps page open with message saying deleting private data. I can't see what data has been deleted or not. Please help. Thanks in advance.

Running latest version on my galaxy s7 rooted and when I choose the quit option it doesn't close the app but keeps page open with message saying deleting private data. I can't see what data has been deleted or not. Please help. Thanks in advance.

Alle svar (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I think that I might be able to help with this.

From the Android home screen, open the settings app (typically a cogwheel icon).

Select Applications and find Firefox.

Select Storage and clear the cache (do not clear data).

Restart your device and you should find that the app (and your phone) should run a little smoother.