Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Download errors and submitting information

Kimosh
Kimosh
more options

I keep getting download errors in Firefox. Firefox will not download the selected file. When I use another browser the download works flawlessly.

Also, I am having problems with form submissions. After completing online forms and submitting them, the information entered mysteriously disappears and I have to redo the form again. This is very frustrating. When I use another browser I have no problems with forms.

Both of these problems occur when I am using the Fiverr.com website.

Any help out there?

I keep getting download errors in Firefox. Firefox will not download the selected file. When I use another browser the download works flawlessly. Also, I am having problems with form submissions. After completing online forms and submitting them, the information entered mysteriously disappears and I have to redo the form again. This is very frustrating. When I use another browser I have no problems with forms. Both of these problems occur when I am using the Fiverr.com website. Any help out there?

Alle svar (2)

ARMAN KHAN
ARMAN KHAN
more options

hello

Clear all cookies, site data and cache

  • Click the 3 horizontal line top right on browser screen and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

Clearing the download history can fix some problems with downloading files

  • Click the Downloads button top right and then click Show all downloads.
  • In the Downloads window, click Clear Downloads.
  • Close the Downloads window.

Choose a different download folder

Firefox may not be able to download files if there is a problem with the folder in which downloaded files are saved:

  • Click the 3 horizontal line top right on browser screen and select Options.
  • Select the General panel.
  • Find the Downloads section under Files and Applications.
  • Click the Browse button next to the Save files to entry.
  • Choose a different download folder for saving files.
  • Close the about:preferences page. Any changes you've made will automatically be saved.

i hope resolved your problem then reply back to me.

Thank you and regards,

Arman khan

Ændret af ARMAN KHAN den

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Kimosh, could you describe what happens here in more detail:

I keep getting download errors in Firefox. Firefox will not download the selected file.

Does Firefox display an error before the download starts, or does it show an error on the download arrow and when you click the arrow button and use the retry button for that download, it doesn't work?

Thanks.

By the way, a recently added filter prevents posting a period with characters on both sides so you may need to put a space after each . in your reply.