We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

webpage buttons to popup box of selection choices stopped working

  • 3 svar
  • 1 har dette problem
  • 7 visninger
  • Seneste svar af FredMcD

squesting
squesting
more options

hi, somehow in the last week, i accidentally shifted something, while using firefox as my default browser. at first i only noticed it in my email service, protonmail: i stopped being able to attach files to messages; when i click the Attachment button which usually opens a box to select where to find a file, nothing happens. then today i had to complete another webpage's form, not from my email, that included using the form's button to attach and upload a file; also no response. then i went to firefox's help page, and apart from dealing with 'attachments', couldn't open a dropdown popup of multiple topic headers to choose from. i've tried and successfully had button functionality on another browser, but i don't want to continue using that, i love firefox! help?

hi, somehow in the last week, i accidentally shifted something, while using firefox as my default browser. at first i only noticed it in my email service, protonmail: i stopped being able to attach files to messages; when i click the Attachment button which usually opens a box to select where to find a file, nothing happens. then today i had to complete another webpage's form, not from my email, that included using the form's button to attach and upload a file; also no response. then i went to firefox's help page, and apart from dealing with 'attachments', couldn't open a dropdown popup of multiple topic headers to choose from. i've tried and successfully had button functionality on another browser, but i don't want to continue using that, i love firefox! help?

Alle svar (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

squesting
squesting Spørgsmålsstiller
more options

thanks lots! it seems using uBlock Origin add-on, though i've used uBlock a long time, for now is what interferes with popup window options functioning. i appreciate the links on SmartBlock; if i understand it's already integrated in firefox's 'standard' setting for protection (which i've been using, not the 'strict' setting), so no worry that i don't find a way to link directly to using 'smartblock'?

FredMcD
FredMcD
more options

Load the web page. After the page is loaded, click the AdBlock icon. Now select Disable on <website>. After, reload the page.

Anything more you will have to contact uBlock support.