Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Unable to send emails

  • 2 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Gary Wood

Gary Wood
Gary Wood
more options

My partner and I use thunderbird on a windows 10 laptop. We both have independent email addresses but share the same outgoing server settings apart from those email addresses. My partner is able to send emails but I keep receiving the message that the message cannot be sent, please check outgoing server settings. I have compared both of our outgoing settings and they are identical apart from the independent email addresses. Please advise best course of action. Thank you Gary Wood

My partner and I use thunderbird on a windows 10 laptop. We both have independent email addresses but share the same outgoing server settings apart from those email addresses. My partner is able to send emails but I keep receiving the message that the message cannot be sent, please check outgoing server settings. I have compared both of our outgoing settings and they are identical apart from the independent email addresses. Please advise best course of action. Thank you Gary Wood

Valgt løsning

I presume you have two smtp servers which differ only in the User Name field (email address), but is each account pointing to the correct server? Select an account in the left pane of Account Settings, then look at Outgoing Server (SMTP) in the right pane. Click Edit SMTP server... to inspect the settings.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

I presume you have two smtp servers which differ only in the User Name field (email address), but is each account pointing to the correct server? Select an account in the left pane of Account Settings, then look at Outgoing Server (SMTP) in the right pane. Click Edit SMTP server... to inspect the settings.

Gary Wood
Gary Wood Spørgsmålsstiller
more options

Thanks for your response. I had two options for the outgoing server, identical apart from the suffix " default" which I was pointed to. When I chose to ignore the default option everything worked fine! Thanks for your help. Gary Wood