We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

"File" functions not active

  • 1 svar
  • 0 har dette problem
  • Seneste svar af david

more options

Hello I just transferred TB from my old computer to a new one, and I am no longer able to empty the trash or compress the folders from the file menu , and I cannot add any sub folder. I did rebuild the index table : no result I suspect some parameter is wrong : Any idea to find which one, please? Tks in advance

Hello I just transferred TB from my old computer to a new one, and I am no longer able to empty the trash or compress the folders from the file menu , and I cannot add any sub folder. I did rebuild the index table : no result I suspect some parameter is wrong : Any idea to find which one, please? Tks in advance
Vedhæftede skærmbilleder

Alle svar (1)

more options

All I can do is suggest that you revisit how you did the transfer, as most problems occur when the transfer misses a step or two.

Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.