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i tried all options to recover bookmarks none work. and tobutton has a problem updating

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after upgrading to 3.6 i noticed i lost all my bookmarks. i've doing all the steps involved in retrieving them but none succesful. when i go into my profile and try to retrieve them access is denied

after upgrading to 3.6 i noticed i lost all my bookmarks. i've doing all the steps involved in retrieving them but none succesful. when i go into my profile and try to retrieve them access is denied

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yes i have tried the suggestion. when i go into restore there are no files. only has icons for desktop,my computer,and my network places

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Did you find the Firefox Profile Folder? Help > Troubleshooting Information > Open Containing folder

See also Use the Troubleshooting Information page to help fix Firefox issues