When I select a link on a site and this opens a new instance of Firefox, the link page is blank; but OK when the link is displayed in a new tab on same instance of Firefox.
Affects many sites.
Eg just been to Virgin Media http://www.broadband-finder.co.uk/broadband-directory/virgin-media/?li=3
If I click on one of the first row of the 3 'More Info' boxes, a new instance of Firefox is opened, showing a blank page with 'Untitled' in the tab heading.
Is there a setting where I can prevent the opening of a new instance, or is there a way of getting the link page to display properly?
Many thanks, Louise
Alle svar (1)
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")