Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox is causing my computer to crash and reboot

  • 4 svar
  • 6 har dette problem
  • 1 visning
  • Seneste svar af user217153

user217153
user217153
more options

Since version 7.0.1, I believe Firefox is causing my computer to suddenly reboot. After observing this behavior for at least a month (I think), the only thing running when it happened was Firefox. No crash ID is given; computer just reboots while I'm in the middle of doing something. Sigh

Since version 7.0.1, I believe Firefox is causing my computer to suddenly reboot. After observing this behavior for at least a month (I think), the only thing running when it happened was Firefox. No crash ID is given; computer just reboots while I'm in the middle of doing something. Sigh

Alle svar (4)

the-edmeister
the-edmeister
  • Moderator
more options

See this: https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Vivek
Vivek
more options

hello,

In addition to the above please check if hardware acceleration is enabled: Tools > Options > Advanced > General (3rd entry under 'Browsing'). If so, try unchecking it.

user217153
user217153 Spørgsmålsstiller
more options

Unfortunately, Firefox is causing my computer to crash; not the other way around. So, it isn't reporting any crash. All I have is crashdump files if someone knows how to read them, I saved them after my computer rebooted. Doesn't look like I can attach the crashdump files tho; only images. It just happened again! UUUUGH

user217153
user217153 Spørgsmålsstiller
more options

Oh, and I'm running Windows XP Pro, SP3