Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 1 svar
  • 2 har dette problem
  • 9 visninger
  • Seneste svar af cor-el

kcowan
kcowan
more options

I am receiving the following Mozilla Crash Reporter message when I attempt to open Firefox: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it re-starts. When I click restart it just opens the same message box. Firefox does not open.

I am receiving the following Mozilla Crash Reporter message when I attempt to open Firefox: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it re-starts. When I click restart it just opens the same message box. Firefox does not open.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: