Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How to correct Play Market settings for Samsung Transform Ultra?

  • 3 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af Kevin

m6soto
m6soto
more options

How can I get the Play Market changed so that it recognizes my phone, the Samsung Transform Ultra on Boost Mobile, as able to run Firefox? When I try downloading it from the store, it says, "Your device isn't compatible with this version." That's not true, per the thread at https://support.mozilla.org/en-US/questions/923446.

Yes, I know you can download it via the webpage, but then I won't get any automatic updates. It'd be nice if someone on the Firefox support team could change this. I'd change the settings myself on the Play server if I could, but I, of course, do not have access.

Phone Model #: SPH-M930BST

Thanks,

Mike

How can I get the Play Market changed so that it recognizes my phone, the Samsung Transform Ultra on Boost Mobile, as able to run Firefox? When I try downloading it from the store, it says, "Your device isn't compatible with this version." That's not true, per the thread at https://support.mozilla.org/en-US/questions/923446. Yes, I know you can download it via the webpage, but then I won't get any automatic updates. It'd be nice if someone on the Firefox support team could change this. I'd change the settings myself on the Play server if I could, but I, of course, do not have access. Phone Model #: SPH-M930BST Thanks, Mike

Alle svar (3)

Kevin
Kevin
  • Moderator
more options

I will double check this with a Transform Ultra that I have access to. Though I might not be able to access it till Monday.

m6soto
m6soto Spørgsmålsstiller
more options

Thanks for your attention to this, kbrosnan. The other fellow on the linked thread said it'd work w/ a downloaded APK, and I myself have been enjoying Firefox goodness on my Transform Ultra.

Kevin
Kevin
  • Moderator
more options

I filed a bug for the issue at https://bugzilla.mozilla.org/show_bug.cgi?id=789878 hopefully we can track down why Firefox does not show up as an installable app on your phone.