We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

After updating Adobe Flash, Firefox does not work

  • 3 svar
  • 5 har dette problem
  • 6 visninger
  • Seneste svar af k-chan7

k-chan7
k-chan7
more options

I have Windows Vista. I just recently downloaded Firefox and it had that bar at the top of the internet url saying to update Adobe Flash or that the Adobe Flash plug in doesn't work. So I clicked on that and it took me to the Firefox site with the raccoon, with a list of things I might need to update. So I updates Adobe Flash to ActiveX: 11.4.402.278 Plug-In Version: 11.4.402.278 After that Firefox will open to my homepage which is the most visited with thumbnails of websites. But when I choose one, enter a website in the url, or click a favorite it fails to load. What do I do now?

I have Windows Vista. I just recently downloaded Firefox and it had that bar at the top of the internet url saying to update Adobe Flash or that the Adobe Flash plug in doesn't work. So I clicked on that and it took me to the Firefox site with the raccoon, with a list of things I might need to update. So I updates Adobe Flash to ActiveX: 11.4.402.278 Plug-In Version: 11.4.402.278 After that Firefox will open to my homepage which is the most visited with thumbnails of websites. But when I choose one, enter a website in the url, or click a favorite it fails to load. What do I do now?

Alle svar (3)

EAGLES
EAGLES
more options

I don't normally answer forum questions since they're usually from people that fail to RTFM.... but I sympathize for you because Flash player is so widely required but also so terribly vexing if it breaks.

Your steps to solving type of problem should first to completely remove Flash and that is easier said than done. Adobe's web site has a less oft used page that describes how to do so at:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then, reinstall Flash.

If that still fails, plan to repeat the process of removing Flash and completely uninstall Firefox.

Reinstall FF and immediately reinstall just Flash before restoring your old bookmakrs and add ons.

Test those sites and functions that are currently nonworking for you at the moment to determine if your FF and Flash are working again.

If so, then systematically reinstall your addons taking great care to retest sites before just reinstalling every add on since it may just reinstall your incompatibilities and problems.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox doesn't use the ActiveX Flash version.
Firefox needs its own version of the Flash plugin.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

k-chan7
k-chan7 Spørgsmålsstiller
more options

Thank you so much for responding to my question right away! You really helped me out. I've been so swamped in my school work and job I haven't had time to do anything else. Thanks alot for giving me a fast, straight to the point answer :) my problem is solved!