Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox 19.0.2 is having compatibility issues with Windows 7

  • 1 svar
  • 14 har dette problem
  • 3 visninger
  • Seneste svar af philipp

Dasulas
Dasulas
more options

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

Valgt løsning

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.

Læs dette svar i sammenhæng 👍 8

Alle svar (1)

philipp
philipp
  • Moderator
more options

Valgt løsning

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.