Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

firefox infected by paetec serch virice that keeps hijacking my serches, how do i get rid of paetec problem?

  • 3 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af kincademk

kincademk
kincademk
more options

some sort of virus or mail were or what ever called uslc.search-help.net or paetec search has infected my phone and hijacked Firefox so every time i try to search it gets redirected to paetec search, i can't find a way to remove it on an android phone though there are web pages that detail how to get rid of it if it's gotten into your PC. needless to say i can no longer use Firefox with out having this paetec thing pop up when i try to search. any help would be great as i really liked the Firefox mobile app and would have to have to find an alternative.

some sort of virus or mail were or what ever called uslc.search-help.net or paetec search has infected my phone and hijacked Firefox so every time i try to search it gets redirected to paetec search, i can't find a way to remove it on an android phone though there are web pages that detail how to get rid of it if it's gotten into your PC. needless to say i can no longer use Firefox with out having this paetec thing pop up when i try to search. any help would be great as i really liked the Firefox mobile app and would have to have to find an alternative.

Alle svar (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is it an add-on?? You can manage your Firefox for Android add-ons from the application's menu. Depending on your device, it's a button on the device or the 3-dot-stack icon next to the address bar.

menu > Add-ons

If it's external to Firefox, please try security software from the Google Play store such as:

  • Lookout
  • Trend Micro Mobile Security & Antivirus
FredMcD
FredMcD
more options

Some 'bad' programs hide and re-install themselves.

==============================

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

kincademk
kincademk Spørgsmålsstiller
more options

thanks for the advice but it's not on my PC it's on my phone, it's Firefox mobile not normal Firefox.