my mozilla browser becomes very slow after the recent update, even typing something is taking time to replicate, pls help in fixing this
my mozilla browser updated to 38.0.1 recently, after that it becomes very slow.
I tried started in safe mode, it'w works fine in safe mode. but in normal mode again facing the slowness.
Please find my troubleshooting information
Application Basics
Name: Firefox Version: 38.0.1 Build ID: 20150513174244 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: DownThemAll! Version: 2.0.18 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Name: FoxyProxy Standard Version: 4.5.4 Enabled: false ID: foxyproxy@eric.h.jung
Name: McAfee Security Scan Plus Version: 1.0 Enabled: false ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}
Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Name: Youtube Downloader - 4K Download Version: 5.7.4 Enabled: false ID: paulsaintuzb@gmail.com
Name: YouTube Video Downloader (Lite) Version: 0.1.5 Enabled: false ID: cccc5f0d-b9d0-4314-88b5-7e27551f9e84@jetpack
Graphics
Adapter Description: Standard VGA Graphics Adapter Adapter Drivers: vga framebuf vga256 vga64k Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16385) Driver Date: 6-21-2006 Driver Version: 6.1.7600.16385 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Subsys ID: 183f103c Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244 browser.startup.homepage_override.buildID: 20150513174244 browser.startup.homepage_override.mstone: 38.0.1 dom.mozApps.used: true extensions.lastAppVersion: 38.0.1 font.internaluseonly.changed: false media.gmp-eme-adobe.lastUpdate: 1431882342 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431882348 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150513174244 media.gmp-manager.lastCheck: 1432200656 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1432200656 places.history.expiration.transient_current_max_pages: 71523 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Canon_iR_C3170.print_bgcolor: false print.printer_Canon_iR_C3170.print_bgimages: false print.printer_Canon_iR_C3170.print_colorspace: print.printer_Canon_iR_C3170.print_command: print.printer_Canon_iR_C3170.print_downloadfonts: false print.printer_Canon_iR_C3170.print_duplex: 1515870810 print.printer_Canon_iR_C3170.print_edge_bottom: 0 print.printer_Canon_iR_C3170.print_edge_left: 0 print.printer_Canon_iR_C3170.print_edge_right: 0 print.printer_Canon_iR_C3170.print_edge_top: 0 print.printer_Canon_iR_C3170.print_evenpages: true print.printer_Canon_iR_C3170.print_footercenter: print.printer_Canon_iR_C3170.print_footerleft: &PT print.printer_Canon_iR_C3170.print_footerright: &D print.printer_Canon_iR_C3170.print_headercenter: print.printer_Canon_iR_C3170.print_headerleft: &T print.printer_Canon_iR_C3170.print_headerright: &U print.printer_Canon_iR_C3170.print_in_color: true print.printer_Canon_iR_C3170.print_margin_bottom: 0.5 print.printer_Canon_iR_C3170.print_margin_left: 0.5 print.printer_Canon_iR_C3170.print_margin_right: 0.5 print.printer_Canon_iR_C3170.print_margin_top: 0.5 print.printer_Canon_iR_C3170.print_oddpages: true print.printer_Canon_iR_C3170.print_orientation: 0 print.printer_Canon_iR_C3170.print_page_delay: 50 print.printer_Canon_iR_C3170.print_paper_data: 1 print.printer_Canon_iR_C3170.print_paper_height: 11.00 print.printer_Canon_iR_C3170.print_paper_name: print.printer_Canon_iR_C3170.print_paper_size_type: 0 print.printer_Canon_iR_C3170.print_paper_size_unit: 0 print.printer_Canon_iR_C3170.print_paper_width: 8.50 print.printer_Canon_iR_C3170.print_plex_name: print.printer_Canon_iR_C3170.print_resolution: 1515870810 print.printer_Canon_iR_C3170.print_resolution_name: print.printer_Canon_iR_C3170.print_reversed: false print.printer_Canon_iR_C3170.print_scaling: 1.00 print.printer_Canon_iR_C3170.print_shrink_to_fit: true print.printer_Canon_iR_C3170.print_to_file: false print.printer_Canon_iR_C3170.print_unwriteable_margin_bottom: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_left: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_right: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 2 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430978999
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1
Experimental Features
Alle Antworten (1)
hello baskaran.cn, please install an updated graphics driver for your system and see if this can bring back firefox to its usual speed. this should be the right driver for your configuration: https://downloadcenter.intel.com/download/24825/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit