Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

No response to request for password reset

  • 1 Antwort
  • 6 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von the-edmeister

lmaille
lmaille
more options

I was unable to log in to the forums so I asked for a password reset and received no email from Firefox with the password reset and no indication that there was a problem. Are the username and password for mozilla support separate from the ones used for Firefox?

I was unable to log in to the forums so I asked for a password reset and received no email from Firefox with the password reset and no indication that there was a problem. Are the username and password for mozilla support separate from the ones used for Firefox?

Alle Antworten (1)

the-edmeister
the-edmeister
  • Moderator
more options

No, this Firefox Support forum has a separate "username / password" system from all the other Mozilla / Firefox systems.

"Firefox Accounts" is a move to get all of those separate "Logins" systems made universal, but it will take some time. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

Under the heading of "What services can I use with Firefox Accounts?" there are a few more than what are listed. 1. The Addons website - https://addons.mozilla.org/en-US/firefox/ - now uses the Firefox Accounts system. 2. The Add-ons support forum does too. - https://discourse.mozilla-community.org/c/add-ons