Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

IMAP: Emails not being removed from server

  • 3 Antworten
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Matt

dmayer2
dmayer2
more options

I have my email setup as IMAP. When I delete in Thunderbird, it does not delete on the server. Is there a setting for this?

I have my email setup as IMAP. When I delete in Thunderbird, it does not delete on the server. Is there a setting for this?

Alle Antworten (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
dmayer2
dmayer2 Fragesteller
more options

Application Basics 

   Name: Thunderbird
   Version: 52.1.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20170509142926
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account13:
     INCOMING: account13, , (imap) mail.brighthouse.com:993, SSL, passwordCleartext
     OUTGOING: , mail.brighthouse.com:587, alwaysSTARTTLS, passwordCleartext, true

   account14:
     INCOMING: account14, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Crash Reports

 Extensions
   Color Folders, 1.1, true, colorfolders@fisheater.com
   Google Calendar Tab, 3.9, true, googlecalendartab@momo
   Noia Fox options, 3.0.2.1-signed, true, NoiaFoxoption@davidvincent.tld
   NoiaButtons, 2.1.4, true, NoiaButtons@ArisT2_Noia4dev
   Calendar Tweaks, 6.3, false, calendartweaks@DW-dev
   Lightning, 5.5b1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   tasks and mails, 2.5, false, {c7adabc0-01aa-11df-8a39-0800200c9a66}

 Important Modified Preferences

   Name: Value

     accessibility.lastLoadDate: 1485568557
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 52.1.1
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1420296620
     mailnews.database.global.datastore.id: 6d69378a-efa2-4bd6-b6d0-2976e9d07e1
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1496438327
     places.history.expiration.transient_current_max_pages: 53112
     plugin.importedState: true
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_bgcolor: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_bgimages: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_colorspace:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_command:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_downloadfonts: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_duplex: 1515870810
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_edge_bottom: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_edge_left: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_edge_right: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_edge_top: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_evenpages: true
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_footercenter:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_footerleft: &PT
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_footerright: &D
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_headercenter:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_headerleft: &T
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_headerright: &U
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_in_color: true
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_margin_bottom: 0.5
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_margin_left: 0.5
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_margin_right: 0.5
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_margin_top: 0.5
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_oddpages: true
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_orientation: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_page_delay: 50
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_data: 1
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_height: 11.00
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_name:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_size_type: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_size_unit: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_paper_width: 8.50
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_plex_name:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_resolution: 1515870810
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_resolution_name:
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_reversed: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_scaling: 0.80
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_shrink_to_fit: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_to_file: false
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_unwriteable_margin_bottom: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_unwriteable_margin_left: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_unwriteable_margin_right: 0
     print.printer_HPB65006_(HP_Officejet_Pro_8600).print_unwriteable_margin_top: 0
     privacy.donottrackheader.enabled: true
     security.sandbox.content.tempDirSuffix: {a7a6d246-3a30-49df-840e-2a20ae3214d5}

 Graphics

     GPU #1
     Description: Intel(R) HD Graphics 4600
     Vendor ID: 0x8086
     Device ID: 0x0416
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 20.19.15.4531
     Driver Date: 9-29-2016

     GPU #2
     Description: NVIDIA GeForce GT 750M
     Vendor ID: 0x10de
     Device ID: 0x0fe4
     RAM: 2048
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um
     Driver Version: 21.21.13.6909
     Driver Date: 8-1-2016

     Features
     Direct2D: false
     DirectWrite: true (10.0.15063.0)
     ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)

     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.13.1
     4.13.1

     NSS
     3.28.4
     3.28.4

     NSS Util
     3.28.4
     3.28.4

     NSS SSL
     3.28.4
     3.28.4

     NSS S/MIME
     3.28.4
     3.28.4
Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.