Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Getting an Error message saying my mail server has gone down. References wrong (old) server name.

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Matt

johndux
johndux
more options

Recently changed mail server details from an old Comcen mail server to a Spintel server (Spintel bought out Comcen years ago and it seems they are killing off anything to do with the old name....).

Worked fine for a few weeks but just started to get an error message that refers to the old server. When I swap to consolidated (I have 3 email addresses) Trash or Drafts folder I get 2 (?) 1 flash, 1 steady pop up saying the old server has a problem - disconnected or a network problem.

Where in Tbird is it remembering the old server name? It's not in the incoming servers for any of the email addresses nor is it in the outgoing server details.

Recently changed mail server details from an old Comcen mail server to a Spintel server (Spintel bought out Comcen years ago and it seems they are killing off anything to do with the old name....). Worked fine for a few weeks but just started to get an error message that refers to the old server. When I swap to consolidated (I have 3 email addresses) Trash or Drafts folder I get 2 (?) 1 flash, 1 steady pop up saying the old server has a problem - disconnected or a network problem. Where in Tbird is it remembering the old server name? It's not in the incoming servers for any of the email addresses nor is it in the outgoing server details.

Geändert am von johndux

Ausgewählte Lösung

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ausgewählte Lösung

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?