Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Empty account after upgrade

Vladyusha
Vladyusha
more options

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Geändert am von Andrew

Alle Antworten (1)

Wesley Branton
Wesley Branton
more options

It sounds like Firefox probably accidentally created a new blank profile for you, since getting logged out of your Firefox Sync account would not delete any data that's already on your browser on that device.

The Recover user data missing after Firefox update page has the necessary steps that should help you get your data back.

Hope this helps.