Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Lost my bookmarks after refreshing Firefox

more options

I was not able to see my add-ons anymore, so Firefox suggested I refresh. Now all bookmarks are gone. HOWEVER, I do have a backup folder with them all there, but I can't import them back in Firefox.

I've tried Manual backup, but it doesn't show my recent backup folder, and when I try any of the others, it fails to load them.

I was not able to see my add-ons anymore, so Firefox suggested I refresh. Now all bookmarks are gone. HOWEVER, I do have a backup folder with them all there, but I can't import them back in Firefox. I've tried Manual backup, but it doesn't show my recent backup folder, and when I try any of the others, it fails to load them.

Alle Antworten (3)

more options

darien15 said

I was not able to see my add-ons anymore, so Firefox suggested I refresh. Now all bookmarks are gone. HOWEVER, I do have a backup folder with them all there, but I can't import them back in Firefox. I've tried Manual backup, but it doesn't show my recent backup folder, and when I try any of the others, it fails to load them.

PS. I tried to use the OPEN FILE option and found the folder with bookmarks in it, but again, they will not import.

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

Hi darien15, this could indicate a file corruption problem. Could you let us know what you get when you run the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.