Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Password and Primary Password unknown

  • 1 Antwort
  • 0 haben dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von david

ldkamb
ldkamb
more options

I have lost my password and even the primary password. Is there any way to recover from this dilemma? When I click on the TB icon, the first thing I see is Enter your Primary Password. I enter my last PW. No success. So I click on Cancel. Up comes a partial TB screen and another request for Primary PW. Click cancel again and there is TB with all my emails. It is trying to connect to the host server: sending login information. It eventually times out and asks for the Primary PW again.

I can get my email by connecting to the ISP (Frontier.com), but I really miss my TB. I think I have tried everything but nothing seems to work.

Larry K

I have lost my password and even the primary password. Is there any way to recover from this dilemma? When I click on the TB icon, the first thing I see is Enter your Primary Password. I enter my last PW. No success. So I click on Cancel. Up comes a partial TB screen and another request for Primary PW. Click cancel again and there is TB with all my emails. It is trying to connect to the host server: sending login information. It eventually times out and asks for the Primary PW again. I can get my email by connecting to the ISP (Frontier.com), but I really miss my TB. I think I have tried everything but nothing seems to work. Larry K

Alle Antworten (1)

david
david
  • Top 10 Contributor
more options

Here are the known steps to recover Thunderbird when primary password is not known: select tools>developer tools>error console then enter 

  openDialog("chrome://pippki/content/resetpassword.xhtml")    and press reset button.

This process removes all passwords so they will need to be reentered.