Hi folks Until about two or three days ago the '''www.bt.com''' website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable. As of two or three days now the cookie panel does not come up '''NOT AT ALL''' [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but '''nothing''' at all is clickable. However, in Chrome and Edge the site opens and works as expected. The site also opens on the iPhone using both Safari and Firefox and works as expected. It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem. Perhaps something has chaged in FF, so I went into '''Settings'''-'''Privacy & Security'''- and then did the following:- * Went to '''Site Data''' then "'''Manage Exceptions''' then I specifically typed in and '''Allowed''' the '''www.bt.com''' website * Then went to '''Permissions''' and '''Block pop-up windows''' and in '''Exceptions''' I typed in and '''Allowed''' the '''www.bt.com''' website * Then cleared FF cache * Then reloaded FF After all of this - no change; the '''www.bt.com''' screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now '''momentairily only''' flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable. Am I missing some sort of blocker for this website? All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue. I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF. Does anyone have any suggestions? Thanks.