Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Can't update or load new version; says I don't have permission; update is grayed out

  • 1 Antwort
  • 9 haben dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von cor-el

more options

I want to update to 3.6 from 5, but the update is grayed out and when I try to put the new version into my applications folder it tells me I don't have permission.

I want to update to 3.6 from 5, but the update is grayed out and when I try to put the new version into my applications folder it tells me I don't have permission.

Alle Antworten (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.