We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Cannot connect to Netflix

  • 3 Antworten
  • 4 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

kvoss
kvoss
more options

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

Alle Antworten (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
kvoss
kvoss Fragesteller
more options

I did this and it worked! I then closed the browser, reopened it and was able to connect to Netflix! Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome