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Firefox crashes on start after last update

  • 1 wótegrono
  • 7 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót philipp

markusrex
markusrex
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After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

Wubrane rozwězanje

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/
Toś to wótegrono w konteksće cytaś 👍 2

Wšykne wótegrona (1)

philipp
philipp
  • Moderator
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Wubrane rozwězanje

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/