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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. It just shows the Mozilla crash reporter every time.

  • 2 wótegronje
  • 4 maju toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Brucee

Brucee
Brucee
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I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. It just shows the Mozilla crash reporter every time. 

How do I recover from this?

Is there a way to revert to an earlier release?

I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. It just shows the Mozilla crash reporter every time. How do I recover from this? Is there a way to revert to an earlier release?

Wubrane rozwězanje

You can download the previous version from ftp.mozilla.org and install it. After reverting to your previous version you can check your crash reports to see what was causing the problem via Help -> Troubleshooting Information...

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (2)

Onno Ekker
Onno Ekker
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Wubrane rozwězanje

You can download the previous version from ftp.mozilla.org and install it. After reverting to your previous version you can check your crash reports to see what was causing the problem via Help -> Troubleshooting Information...

Brucee
Brucee Pšašaŕ
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Brucee said

I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. It just shows the Mozilla crash reporter every time. How do I recover from this? Is there a way to revert to an earlier release?

Thanks. I believe I traced the problem to one of the addons. They all worked with the previous release, but one of them is preventing 31.3 from starting.