We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

I cannot properly set up and read my Thunderbird local folder with older emails on a new Macbook, older email folders are readable on older Mac, please help.

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Matt

more options

Macbook with problem is new 2015 model, runs OS X El Capitan

Older computer (2011 model) where old emails appear fine is Macbook Pro, runs also OS X El Capitan

Have tried to set up Library folder in Users folder in Macintosh HD. When placed in there, older email folders have extensions like .snm and cannot be read by Thunderbird.

Macbook with problem is new 2015 model, runs OS X El Capitan Older computer (2011 model) where old emails appear fine is Macbook Pro, runs also OS X El Capitan Have tried to set up Library folder in Users folder in Macintosh HD. When placed in there, older email folders have extensions like .snm and cannot be read by Thunderbird.

Wšykne wótegrona (1)

more options

on your old laptop.

open the troubleshooting information on the help menu and click show folders Close Thunderbird and select all the files and folders that are opened in the finder

Copy to a USB stick

DO the same on your new Thunderbird install, except copy everything from the usb stick into the folder that opens when you click show profile folder (if you do not get prompts to replace lots of file I think you are in the wrong place.

Remember copying with Thunderbird running will not work ever