We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

A filter box came up and blocked a video; I need to know how to turn the filter off. dsoiualert@gmail.com

  • 1 wótegrono
  • 28 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót rjohnson19

more options

I was taking a website tour of the site www.getresponse.com, when a link came up saying it was a filter blocking the video presentation on this website. I punched "add filter" and the video presentation blanked out to nothing. How do I turn "add filter" off and resume videos.

This happened

Every time Firefox opened

I was watching a video presentation about a website service.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

I was taking a website tour of the site www.getresponse.com, when a link came up saying it was a filter blocking the video presentation on this website. I punched "add filter" and the video presentation blanked out to nothing. How do I turn "add filter" off and resume videos. == This happened == Every time Firefox opened == I was watching a video presentation about a website service. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

Wšykne wótegrona (1)

more options

Is this AdBlock Plus? If you have the menu item, try Tools -> AdBlock Plus Preferences.

If you added a filter, it should be at the top under My Exception Rules. Right click it and choose Delete.

Failing that, "add filter" isn't ringing a bell for anything else. Please list your add-ons in Tools -> Add-ons -> Extensions. Also try disabling all of them with Diagnose Firefox issues using Troubleshoot Mode to confirm this functionality is from an add-on.