Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I can't change my email

  • 2 wótegronje
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót cor-el

gremlinkurst
gremlinkurst
more options

because: 1) I forgot my FIRST username, and that account uses my correct email address, which made me use a different one for the second account (this one), which leads to cause #2: 2) Live.com has changed their protocols; I can no longer log into the account I used to register THIS Firefox Support account because I am routed to a DIFFERENT account there that I had to create because the FIRST account there became unavailable to me, and just you try getting support from Microsoft!

The email address associated with this account is no good. The GOOD email address YOU won't allow me to use..AND IT'S MINE!!!

because: 1) I forgot my FIRST username, and that account uses my correct email address, which made me use a different one for the second account (this one), which leads to cause #2: 2) Live.com has changed their protocols; I can no longer log into the account I used to register THIS Firefox Support account because I am routed to a DIFFERENT account there that I had to create because the FIRST account there became unavailable to me, and just you try getting support from Microsoft! The email address associated with this account is no good. The GOOD email address YOU won't allow me to use..AND IT'S MINE!!!

Wšykne wótegrona (2)

philipp
philipp
  • Moderator
more options

hello gremlinkurst, if you forgot your first username, you can use https://support.mozilla.org/en-US/users/forgot-username

Wót philipp změnjony

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems to login to Windows Live (Outlook) then try to clear the cookies for login.live.com.
If you use a bookmark the try to navigate starting from the login page.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"