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Single sync account does not synchronize bookmarks on all devices.

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I set up Sync on three devices few weeks ago and all bookmarks were synchronized then. Since, every time I add a bookmark on one device, it is not replicated on others. Is there a manual operation to force synchronization ? Is it possible to make it automatic ?

Thank you.

Nicolas

I set up Sync on three devices few weeks ago and all bookmarks were synchronized then. Since, every time I add a bookmark on one device, it is not replicated on others. Is there a manual operation to force synchronization ? Is it possible to make it automatic ? Thank you. Nicolas

All Replies (5)

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HI thiebaut.n, Sync is designed to sync automatically at each new sync. There are sync intervals that are set a default values between each sync in the about:config page. However if you are not seeing the items sync please try these troubleshooting steps: http://mzl.la/MHqQXd

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Thank you for your answer. Unfortunately, this doesn't solve my problem. I found a "sync" button in the "customize" ribbon, but it has no effect : my bookmarks are still different on the two devices I connected to firefox Sync (with the same account of course). Any idea ?

Nicolas

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Nicolas, Ok, here are some checks, please ignore if they are too rudimentary:

  • Are both of the devices on version 29 or newer?
  • Is the android device on an account that says "Firefox Sync (depreciated)"?
  • How often does the mobile device sync? (sync settings under accounts)
  • Are the bookmarks in the "Mobile Bookmarks" Folder? This is expected on the Desktop, and "Desktop Bookmarks" are where the Desktop bookmarks live on the Mobile device.

Thank you!

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Hello Guigs, Here are some precisions: The devices I'm trying to sync are 2 computers (windows 7 and windows 8).

- Mozilla is on version 30.0 on both. - I also have it on a mobile device (version 30.0, which does not sync but I don't mind) and it does not display any error message. - The sync scheduler active interval is set on 600 (seconds I believe). Others are on 3600 seconds maximum. - Bookmarks on the mobile device are partly those from computer 1 (weird!), some are missing. Hope this helps.

Thanks

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