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Why won't Firefox "process" an aspx file like IE does?

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When I go to Chase Bank, and try to load some older statements, instead of just downloading a pd file, they shove an aspx file down my cyber throat. Firefox will download the aspx file.... which does no good, but it won't "run it" or whatever it's supposed to do and all I can get is the useless aspx file, not my statement. I'm using V38.0.5.

Any help would be greatly appreciated. Thanks in advance.

When I go to Chase Bank, and try to load some older statements, instead of just downloading a pd file, they shove an aspx file down my cyber throat. Firefox will download the aspx file.... which does no good, but it won't "run it" or whatever it's supposed to do and all I can get is the useless aspx file, not my statement. I'm using V38.0.5. Any help would be greatly appreciated. Thanks in advance.

All Replies (8)

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You might be able to find an add on that does this in the meantime:

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Alas, all I get is adobe reader popping up and saying that it can't read the file. It will open in notepad, but that doesn't help. I think I'll just have to change banks. OTOH, why will Microsoft Internet Explorer display the file and not Firefox?

NathanielA trɔe

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I have seen a work around to change the Application preference to Preview in this menu:Applications panel - Set how Firefox handles different types of files

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The other step we can take here is open up an issue in webcompat.com with the bank url to see if we can work with them to make this compatible.

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When I looked at the "applications" page, it has no listing for aspx files.... thus there's no way to attach any application to this type of file... unless the programmers at Mozilla know how to make it work.

Oh, and I have not idea at all what:

"The other step we can take here is open up an issue in webcompat.com with the bank url to see if we can work with them to make this compatible. "

this means... like no idea at all.

NathanielA trɔe

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The .aspx extension is associated with the script on the server that "pushes" the PDF download to Firefox. Usually sites are designed to also push the file name to use for saving the file, but it sounds as though that might not be working on your bank site.

If you rename the downloaded .aspx file with a .pdf extension, will it open properly?

To download the statement, are you clicking a link or using right-click > Save Link As? I would try just clicking the link.

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No, no, and no. If I rename it, adobe won't open it and says it's not a good file, etc. Right click does nothing... and if I "go around" it and download the file, again... adobe won't open it regardless of what I name it.

Again, my original question... why will IE display it and why doesn't Firefox have the same capability?

As I may have explained earlier, maybe directly to Mozilla, if I use IE, then Chase, trying to protect me, says it's a different computer and I have to go through a rig amoral and then when I use Firefox to look at Chase, I have to go through the same tedious process of proving that I'm me.

Frustrated in Oceanside, CA

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Hi Frustrated in Oceanside, maybe it's an error message?

Could you rename the .aspx file with a .txt extension and open it in Firefox or a text editor? If the document appears to be HTML, you can read between the <tags> to figure out what it says or rename it with a .html extension and open it in Firefox.