We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps lagging. I've tried all the troubleshooting and nothing has worked. Help!

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Firefox keeps lagging when loading websites or while I'm scrolling. It slows, halts and says not responding before going all white. If I wait a minute or so it'll go back to normal but it happens every few minutes. I tried everything listed here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems but nothing has helped. I'd hate to switch browsers but I can't deal with the constant lagging.

Firefox keeps lagging when loading websites or while I'm scrolling. It slows, halts and says not responding before going all white. If I wait a minute or so it'll go back to normal but it happens every few minutes. I tried everything listed here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems but nothing has helped. I'd hate to switch browsers but I can't deal with the constant lagging.

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

It didn't work with Firefox itself in safe mode but it's back to normal with the computer in safe mode.

more options

That means one of the other programs on your system is the cause. As a test, disable your protection programs.