Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I have lost the connection to Thunderbird on my desktop. The Thunderbird icon that I used to access Thunderbird no longer works.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

johncollette
johncollette
more options

When I try to access my email using the Thunderbird icon, a dialog box appears saying the shortcut no longer works. I don't know how to reconnect with Thunderbird without the icon.

When I try to access my email using the Thunderbird icon, a dialog box appears saying the shortcut no longer works. I don't know how to reconnect with Thunderbird without the icon.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Right click on shortcut icon on desktop and select 'Properties'. On 'shortcut' tab it should say this: note the speach quotes should be included

If running 32 bit: Target : "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" Start in : "C:\Program Files\Mozilla Thunderbird" Run: Normal Window

If running 64 bit: Target : "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Start in : "C:\Program Files (x86)\Mozilla Thunderbird" Run: Normal Window

If modifying the info does not help. You could delete the old shortcut and create another. Start > All Programs > right click on 'Mozilla Thunderbird' select: 'Create Shortcut' It will probably ask to create it on the desktop, say yes.