Setup request me to type user name and password. When I type all required info nothing happens. The additional window dissapears and Mozilla is not downloaded.
I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.
All Replies (5)
Mozilla does not require anything to download their programs. What link were you using?
This is exactly the link I have used in both browsers, it has not worked so far.
This is the link I have used in both browsers. So far it has not worked.
Which program are you trying to download?
Your protection programs could be blocking the download.
Right-click the Firefox desktop shortcut or the Firefox setup program and choose "Properties". Make sure all items are deselected in the "Compatibility" tab of the Properties window.
- Privilege Level: "Run this program as Administrator" should not be selected
- "Run this program in compatibility mode for:" should not be selected