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All my pdfs, and email attachments, & some others, are opening as web pages, which I do not want.How do I stop this and convert all converted files back to pdf?

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ WestEnd

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Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Ŋuɖoɖo si wotia

It was a setting in Adobe.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

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Hi Melinda, can you still get the original files from your email? It sounds as though they might not have saved in the correct format when you downloaded them the first time.

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Ɖɔɖɔɖo si wotia

It was a setting in Adobe.

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mmharper said

It was a setting in Adobe.

Acrobat or which software version of adobe?