crash repeating
AdapterDeviceID: 0x119e AdapterVendorID: 0x10de Add-ons: jid1-93WyvpgvxzGATw%40jetpack:3.3,Clipper%40OneNote.com:3.8.0,enhancerforyoutube%40maximerf.addons.mozilla.org:2.0.81,password.generator%40kolya.ca:1.0.9,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.4.2,%7Bf1942b38-0b02-4e65-9228-731c321715fe%7D:1.2.3,%7B174b2d58-b983-4501-ab4b-07e71203cb43%7D:0.2.9,uBlock0%40raymondhill.net:1.17.4,fxmonitor%40mozilla.org:2.8,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:35.0.0,webcompat%40mozilla.org:3.0.0 BuildID: 20181206201918 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1547105955 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1546079648 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 307 StartupCrash: 0 StartupTime: 1547105954 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181206201918","version":"64.0","vendor":"Mozilla","displayVersion":"64.0","platformVersion":"64.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":60,"stepping":3,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":3500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"ru-BY"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x10de","deviceID":"0x119e","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1},{"screenWidth":1920,"screenHeight":1200,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac14,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"ru","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enabled":false,"browser.search.region":"BY","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"privacy.trackingprotection.enabled":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5:"Gecko_IOThread",6:"Timer",7:"Socket Thread",8:"JS Watchdog",14:"JS Helper",10:"JS Helper",12:"JS Helper",11:"JS Helper",13:"JS Helper",15:"JS Helper",9:"JS Helper",16:"JS Helper",20:"Cache2 I/O",21:"Cookie",23:"GMPThread",24:"Compositor",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",29:"DOM Worker",44:"StyleThread#3",46:"StyleThread#5",43:"StyleThread#2",41:"StyleThread#0",42:"StyleThread#1",45:"StyleThread#4",44:"ImageBridgeChild",45:"ProcessHangMon",50:"StreamTrans #28", Throttleable: 1 UptimeTS: 1.07153323 Vendor: Mozilla Version: 64.0 useragent_locale: ru
All Replies (7)
Please explain the problem in detail. What happens? What is the exact error messages?
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
the program does not start, even in safe mode. constantly displays an error message. ~ / Library / Application Support /.... no Firefox folder
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
Thank you very much I did everything that you advised but the problem did not dare (( yes is my
it turned out that the problem was in the video card unfortunately she dead
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.