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Thunderbird quit working on laptop but address works on web

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ sfhowes

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Been a user for years and had no problems. When I double click on the Thunderbird icon, program opens and asks for password. It will not accept the password regardless which of the two PW settings is selected. I have no problem collecting mail from the net with a browser. Using Win 7. Any ideas???

Been a user for years and had no problems. When I double click on the Thunderbird icon, program opens and asks for password. It will not accept the password regardless which of the two PW settings is selected. I have no problem collecting mail from the net with a browser. Using Win 7. Any ideas???

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Who is the mail provider, and what are the "two PW settings"?