Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disappearing menu bar

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 13 views
  • Nuɖoɖo mlɔetɔ zeroknight

more options

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

All Replies (3)

more options

Try deleting the xulstore.json file in your profile folder.

more options

No such file in my profile folder.

more options

Are you sure you are looking in the right place?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.