Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

difficulty with saved passwords since upgrade to 3.6xx. password fills then immediately blanks. multiple web sites involved.

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Before upgrading to 3.6x my saved ID and password would auto fill. Now only the ID fills -- password briefly flashes (XXXXXXX) then it is gone. When I check, all is fine in the saved list. Firefox no longer asks me for Master Password unless I go to security and ask it to display passwords.

Before upgrading to 3.6x my saved ID and password would auto fill. Now only the ID fills -- password briefly flashes (XXXXXXX) then it is gone. When I check, all is fine in the saved list. Firefox no longer asks me for Master Password unless I go to security and ask it to display passwords.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")