Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Screen display garbled when downloading a file

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ LarryNG

more options

In FF 5 I often get a garbled screen display when dowloading a file (by garbled I mean that the display is broken into numerous rectangles; the display appears to be similar to that of a driver/monitor/card not being compatible). The display will sometimes correct itself if I minimize and then maximize FF, but not always.

The problem does not occur in IE, Opera, Safari, Chrome, nor in any other program.

Could a plugin possibly be the cause? I can work around the problem simply by not using FF for downloads, but I wanted to pass along the information if it might be a bug in FF5.

Here is a screenshot: http://firstimpressions.websitedesigningamarillo.com/firefoxscreenshotcropped.jpg

In FF 5 I often get a garbled screen display when dowloading a file (by garbled I mean that the display is broken into numerous rectangles; the display appears to be similar to that of a driver/monitor/card not being compatible). The display will sometimes correct itself if I minimize and then maximize FF, but not always. The problem does not occur in IE, Opera, Safari, Chrome, nor in any other program. Could a plugin possibly be the cause? I can work around the problem simply by not using FF for downloads, but I wanted to pass along the information if it might be a bug in FF5. Here is a screenshot: http://firstimpressions.websitedesigningamarillo.com/firefoxscreenshotcropped.jpg

All Replies (2)

more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

more options

Thanks for the info! Yea, I thought my video card was dying when I first saw it. The driver is the latest, and everything else looks ok too.

Over the past couple of hours I disabled all plug-ins and extensions, and still had the problem. I chose to down-grade to verison 4 which now works fine. Version 3 was also a good choice but I use the HTML validator that requires version 4 (world's absolute best add-on ever for my use).

I'm guessing that my video card isn't playing nice with FF5, so until I upgrade the card I will stick with FF4. I installed a new theme and now I'm happier than ever with FF. :)