Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the download window, if the download is not very recent or has already been opened before, I can't open it.

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ djc612000

more options

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

All Replies (2)

more options

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by anti-virus or cleanup software.

more options

Thanks for the answer, Cor-el. I was aware of this but since I didn't find the un-openable downloads in my antivirus quarantined files, I was wondering if they might be somewhere else. I don't have cleanup software, (to the best of my knowledge). Also it's strange that all of my downloads are always available right after download, (that is, the open button grays out only if the file is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).