Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have read forums etc, uninstalled11thversion, installed 10th, but still i can not load files and photos in some webpages (like livejournal) and in some i can

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ philipp

more options

neither can i create photo albums in facebook (i can upload single photos though)

neither can i create photo albums in facebook (i can upload single photos though)

All Replies (4)

more options

hello barceloca, i'm not entirely sure what you're referring to with the 11th & 10th version?! in case there are crash reports sent, please enter about:crashes into the firefox address bar & copy the latest few of those crash IDs and post them as a reply here, this might give us a better clue what's going on...

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.image pref should be 1.

There are also extensions like Adblock Plus (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

more options

here are the latest crashes

9440b7b1-060d-44fe-9ffc-4de761ad0930 28/01/2013 13:37
bp-75cf0434-c35f-40bf-b453-255922130128 28/01/2013 13:36
bp-5376812c-f8c2-43b8-8ee1-e6f012130126 26/01/2013 20:29
f447bc27-a62d-4b52-9de2-7e0c751ed1f5 26/01/2013 20:17
bp-054cf38e-bcc9-4fb3-a32d-832412130126 26/01/2013 20:179
db1a593-7ccf-4c12-88d2-335a8150a9b6 26/01/2013 20:14
bp-5d45c784-ae1c-4b11-aa99-5507f2130126 26/01/2013 13:25
bp-62727de1-69d8-4da8-8a35-9e6912130124 24/01/2013 12:10

cor-el trɔe

more options

hello, the crashes are caused by the flash plugin - maybe it's an issue with the protected mode in the flash plugin - you could try if downgrading to flash 10.3 (which is still supported) or disabling protected mode makes a difference.