Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update 19.0 causes text corruption when scrolling

  • 5 ŋuɖoɖowo
  • 26 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Obito

more options

Since updating to Firefox 19.0, text and graphics get corrupted when scrolling up and down. Never happened before with previous versions, and Google Chrome and I.E. work fine.

Unable to revert to earlier version (Firefox won't allow it!), and System Restore failed due to various conflicts.

Finally resolved issue by turning off graphics acceleration ... but why? What is this needed for? And do I need to replace an ageing graphics card (ATI Radeon HD 4350)?

Since updating to Firefox 19.0, text and graphics get corrupted when scrolling up and down. Never happened before with previous versions, and Google Chrome and I.E. work fine. Unable to revert to earlier version (Firefox won't allow it!), and System Restore failed due to various conflicts. Finally resolved issue by turning off graphics acceleration ... but why? What is this needed for? And do I need to replace an ageing graphics card (ATI Radeon HD 4350)?

All Replies (5)

more options

I have a very similar problem. (See my post, which appears above yours.) Google Chrome works fine.

more options

I've have the same problem, but I'm pretty sure it started after installing a windows update. This one specifically: http://support.microsoft.com/kb/2670838

more options

Try to disable hardware acceleration in Firefox.


Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

more options

Each of the above suggestions worked for me. I also have an ATI Radeon HD 4350 card.

more options

I've just had this problem, after installing the latest drivers for my ATI Radeon graphic card.