Made all changes demanded by Verizon & now T-Bird won't work
Verizon shut down their old servers forcing me to make changes to my Thunderbird email server info. Everything is as they demand - incoming is pop.verizon.net SSL enabled port 995 and outgoing is smtp.verizon.net ssl enabled port 465. Thunderbird is now unable to connect. No change to login or password, so that should not be an issue. Both incoming and outgoing time out.
Verizon shut down their old servers forcing me to make changes to my Thunderbird email server info. Everything is as they demand - incoming is pop.verizon.net SSL enabled port 995 and outgoing is smtp.verizon.net ssl enabled port 465. Thunderbird is now unable to connect. No change to login or password, so that should not be an issue. Both incoming and outgoing time out.
Επιλεγμένη λύση
My wife just changed something on our router, and that solved the problem. Not sure why it worked before and then didn't, but problem solved.
Thanks.
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Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information
Application Basics
Name: Thunderbird
Version: 31.6.0
User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.6.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20150330093429
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-6fdca3ee-2ff1-45c3-8102-edab02120124 (1/23/2012)
Extensions
Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.6.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: ab86d417-61e0-422a-9154-03a34dc4738
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1431527603
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
plugin.importedState: true
plugins.update.notifyUser: true
print.print_printer: KONICA MINOLTA magicolor 2400W
print.printer_Brother_HL-3070CW_series.print_bgcolor: false
print.printer_Brother_HL-3070CW_series.print_bgimages: false
print.printer_Brother_HL-3070CW_series.print_colorspace:
print.printer_Brother_HL-3070CW_series.print_command:
print.printer_Brother_HL-3070CW_series.print_downloadfonts: false
print.printer_Brother_HL-3070CW_series.print_duplex: -827454388
print.printer_Brother_HL-3070CW_series.print_edge_bottom: 0
print.printer_Brother_HL-3070CW_series.print_edge_left: 0
print.printer_Brother_HL-3070CW_series.print_edge_right: 0
print.printer_Brother_HL-3070CW_series.print_edge_top: 0
print.printer_Brother_HL-3070CW_series.print_evenpages: true
print.printer_Brother_HL-3070CW_series.print_footercenter:
print.printer_Brother_HL-3070CW_series.print_footerleft: &PT
print.printer_Brother_HL-3070CW_series.print_footerright: &D
print.printer_Brother_HL-3070CW_series.print_headercenter:
print.printer_Brother_HL-3070CW_series.print_headerleft: &T
print.printer_Brother_HL-3070CW_series.print_headerright: &U
print.printer_Brother_HL-3070CW_series.print_in_color: true
print.printer_Brother_HL-3070CW_series.print_margin_bottom: 0.5
print.printer_Brother_HL-3070CW_series.print_margin_left: 0.5
print.printer_Brother_HL-3070CW_series.print_margin_right: 0.5
print.printer_Brother_HL-3070CW_series.print_margin_top: 0.5
print.printer_Brother_HL-3070CW_series.print_oddpages: true
print.printer_Brother_HL-3070CW_series.print_orientation: 0
print.printer_Brother_HL-3070CW_series.print_page_delay: 50
print.printer_Brother_HL-3070CW_series.print_paper_data: 1
print.printer_Brother_HL-3070CW_series.print_paper_height: 11.00
print.printer_Brother_HL-3070CW_series.print_paper_name:
print.printer_Brother_HL-3070CW_series.print_paper_size_type: 0
print.printer_Brother_HL-3070CW_series.print_paper_size_unit: 0
print.printer_Brother_HL-3070CW_series.print_paper_width: 8.50
print.printer_Brother_HL-3070CW_series.print_plex_name:
print.printer_Brother_HL-3070CW_series.print_resolution: 144137520
print.printer_Brother_HL-3070CW_series.print_resolution_name:
print.printer_Brother_HL-3070CW_series.print_reversed: false
print.printer_Brother_HL-3070CW_series.print_scaling: 0.90
print.printer_Brother_HL-3070CW_series.print_shrink_to_fit: false
print.printer_Brother_HL-3070CW_series.print_to_file: false
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_bottom: 0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_left: 0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_right: 0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_top: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_bgcolor: false
print.printer_KONICA_MINOLTA_magicolor_2400W.print_bgimages: false
print.printer_KONICA_MINOLTA_magicolor_2400W.print_command:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_downloadfonts: false
print.printer_KONICA_MINOLTA_magicolor_2400W.print_edge_bottom: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_edge_left: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_edge_right: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_edge_top: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_evenpages: true
print.printer_KONICA_MINOLTA_magicolor_2400W.print_footercenter:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_footerleft:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_footerright:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_headercenter:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_headerleft:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_headerright:
print.printer_KONICA_MINOLTA_magicolor_2400W.print_in_color: true
print.printer_KONICA_MINOLTA_magicolor_2400W.print_margin_bottom: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_margin_left: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_margin_right: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_margin_top: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_oddpages: true
print.printer_KONICA_MINOLTA_magicolor_2400W.print_orientation: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_pagedelay: 500
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_data: 1
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_height: 11.00
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_size: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_size_type: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_size_unit: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_paper_width: 8.50
print.printer_KONICA_MINOLTA_magicolor_2400W.print_reversed: false
print.printer_KONICA_MINOLTA_magicolor_2400W.print_scaling: 1.00
print.printer_KONICA_MINOLTA_magicolor_2400W.print_shrink_to_fit: true
print.printer_KONICA_MINOLTA_magicolor_2400W.print_to_file: false
print.printer_KONICA_MINOLTA_magicolor_2400W.print_unwriteable_margin_bottom: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_unwriteable_margin_left: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_unwriteable_margin_right: 0
print.printer_KONICA_MINOLTA_magicolor_2400W.print_unwriteable_margin_top: 0
Graphics
Adapter Description: ATI Radeon HD 5700 Series
Vendor ID: 0x1002
Device ID: 0x68b8
Adapter RAM: 1024
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version: 8.850.0.0
Driver Date: 4-19-2011
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.17292)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Επιλεγμένη λύση
My wife just changed something on our router, and that solved the problem. Not sure why it worked before and then didn't, but problem solved.
Thanks.