We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Restore Session list of tabs and windows blank?

  • 3 απαντήσεις
  • 4 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από pseudonymo

pseudonymo
pseudonymo
more options

Shortly after upgrading to Firefox 56.0.2 64-bit the browser became unresponsive. After using Task Manager (Windows 10) to terminate and relaunching it, the Restore Session page was displayed with a blank list of tabs and windows (see first attached image).

Any idea what caused this to occur?

Tried following instructions to use files in sessionstore-backups folder to restore tabs, but strangely the files are either too old or seem too small in size (see second attached image).

Any way to retrieve my approximately 30 lost tabs?

Shortly after upgrading to Firefox 56.0.2 64-bit the browser became unresponsive. After using Task Manager (Windows 10) to terminate and relaunching it, the Restore Session page was displayed with a blank list of tabs and windows (see first attached image). Any idea what caused this to occur? Tried following instructions to use files in sessionstore-backups folder to restore tabs, but strangely the files are either too old or seem too small in size (see second attached image). Any way to retrieve my approximately 30 lost tabs?
Συνημμένα στιγμιότυπα

Τροποποιήθηκε στις από τον/την pseudonymo

Όλες οι απαντήσεις (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can happen if you use CCleaner to clear Firefox's session data. So try to remove session for Firefox in CCleaner if you use this software.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

pseudonymo said

Tried following instructions to use files in sessionstore-backups folder to restore tabs, but strangely the files are either too old or seem too small in size (see second attached image).

The files with lz4 in the name are compressed, so it's normal for them to be much smaller than the uncompressed files used in Firefox 55 and before.

Try viewing the contents of the 10/29/2017 file using this tool on my website:

https://www.jeffersonscher.com/res/scrounger.html

Does that one have some of what you need? You can save a list of clickable links as a workaround.

pseudonymo
pseudonymo Ιδιοκτήτης ερώτησης
more options

That did the trick, specifically scrounging the compressed upgrade backup file upgrade.jsonlz4-20171024165158.

Thanks very much for your help!