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Since I installed Firefox I cannot acsess any settings in my computer.

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When I try to access the control Panel I get a message that says " Windows cannot access the specified device,path, or file. You my not have the appropriate permission to access item " . I cannot even get into "My computer info"

When I try to access the control Panel I get a message that says " Windows cannot access the specified device,path, or file. You my not have the appropriate permission to access item " . I cannot even get into "My computer info"

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Was Firefox running at the time? Firefox should not be doing anything to block Windows options.

Reboot the computer. Is the problem still there?

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


If you need more help;

https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10