We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Why does Outlook auto-complete for email addresses no longer work on Firefox but does work on IE?

  • 4 απαντήσεις
  • 4 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από iamjayakumars

more options

All of a sudden, Outlook (which I was forced to update to a few months ago from hotmail) auto-complete (yes, it is enabled under Advanced Privacy settings) running on Firefox (latest version) no longer works. It won't even complete MY OWN email address. If I run Outlook on Internet Explorer - auto-complete does work as expected.

Extremely frustrating.

All of a sudden, Outlook (which I was forced to update to a few months ago from hotmail) auto-complete (yes, it is enabled under Advanced Privacy settings) running on Firefox (latest version) no longer works. It won't even complete MY OWN email address. If I run Outlook on Internet Explorer - auto-complete does work as expected. Extremely frustrating.

Επιλεγμένη λύση

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Ανάγνωση απάντησης σε πλαίσιο 👍 2

Όλες οι απαντήσεις (4)

more options

Επιλεγμένη λύση

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

This did work, but only after I closed all my Firefox windows and restarted FF and Outlook. Just closing Outlook and and its accompanying FF window did not work. All FF windows must be closed.

more options

Thanks, by the way.  ;)