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latest "upgrade" 29.0.1 made my Outlook messages disappear

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  • 4 have this problem
  • 2 views
  • Last reply by guigs

footer633
footer633
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The add on for Outlook is there, but, excet for the dates and times of messages, it is blank. I can still access the Outlook if I open it, but the Home Page information is gone.

The add on for Outlook is there, but, excet for the dates and times of messages, it is blank. I can still access the Outlook if I open it, but the Home Page information is gone.

All Replies (1)

guigs
guigs
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Hello, Try resetting as well as Firefox just updated - why is it asking me to update again?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Modified by guigs